RNIB welcomes new NHS England accessible information standard

3 July 2015

New standard means people with sight loss should now receive information such as appointment reminders and test results in an accessible format ‘by right and without a fight’

RNIB CEO Lesley-Anne Alexander CBE said:

“Today’s announcement by NHS England of a new mandatory accessible information standard is a massive step forward for blind and partially sighted people everywhere.

“We have campaigned for accessible health information for many years, joining forces with blind and partially sighted people across the country to get the NHS to make this right a reality.

“The new standard is far reaching and applies to all organisations that provide NHS or adult social care, including GPs, hospitals, pharmacies and local authority social services.

“Blind and partially sighted people can now look forward to getting letters, test results and appointment reminders in an accessible format, by right and without a fight, enabling the same levels of independence and privacy expected by everyone else.

“We urge all NHS organisations and local authorities to implement the new standard without delay.”

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