Extension to the deadline for responses to the ORR Improving Assisted Travel consultation due to technical error

24 January 2019
Source: Office of Rail and Road

Due to an technical error, the ORR are  asking people who emailed responses to their:  ‘Improving Assisted Travel – consultation on changes to guidance for train and station operators on Disabled People’s Protection Policy (DPPP)’ to please resend them to DPPP@orr.gov.uk They apologise for the inconvenience and have extended the deadline for responses to Friday 1 February.

Read more Extension to the deadline for responses to the ORR Improving Assisted Travel consultation due to technical error

Vision UK response to the ORR Improving Assisted Travel – consultation on changes to guidance for train and station operators on Disabled People’s Protection Policy (DPPP)

18 January 2019
Source: Vision UK

This consultation sets out proposals to change the Disabled People’s Protection Policy (DPPP) Guidance for train and station operators on how to write their policies for helping disabled people to travel by rail. It is the culmination of the work undertaken so far to understand passengers’ experience of this service and to develop concrete proposals that are designed to bring

Read more Vision UK response to the ORR Improving Assisted Travel – consultation on changes to guidance for train and station operators on Disabled People’s Protection Policy (DPPP)
Improving-assisted-travel-2018-consultation-response VUK
Improving-assisted-travel-2018-consultation-response VUK
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Office of Rail and Road (ORR): Assisted travel advisory group created by rail regulator

30 April 2018
Source: The Office of Rail and Road (ORR)

The Office of Rail and Road (ORR), has today (30/04/18) announced it will create an advisory group to support work on potential updates to the guidance the rail industry uses to form accessibility policies. The move comes after ORR research in November 2017 showed that although there is high satisfaction among passengers receiving booked and unbooked travel assistance, there are

Read more Office of Rail and Road (ORR): Assisted travel advisory group created by rail regulator