London Underground Turn Up and Go Assistance Survey

27 February 2017
Source: TFL

London Underground operates a policy that older and disabled customers can request assistance from station staff on arrival, without needing to book in advance – Turn Up and Go assistance. We are aware that there are times when older and disabled customers don’t get the assistance they need to travel, and they want to find out more about this. Please

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LUTUAG Survey - ER
LUTUAG Survey - ER
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LUTUAG Survey - Word
LUTUAG Survey - Word
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Transport for London: Please offer me a seat badge and card trial

2 September 2016
Source: Transport for London

From Monday 12 September we are trialling a ‘please offer me a seat’ badge and card. The badge and card are for customers who find it difficult to stand when using public transport, and are particularly targeted at those with hidden disabilities, conditions and illnesses. We want to recruit 1,000 people for the trial, to help us understand if the

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TFL: Bus Stop Bypasses monitoring recruitment

16 June 2016
Source: TFL

TFL are currently undertaking work monitoring bus stop bypasses and we are looking for participants to assess them. They are interested to hear from blind and visually impaired people, mobility impaired people, deaf and hard of hearing people, as well as people with learning and communications difficulties, as well as those with mental health issues. Become involved in the future

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